Get Help
Have a question about one of our apps? Check out the FAQ first - there are many answers to common issues/questions!
We also have full app guides for both TG Pro and Folder Tidy.
If you have any questions or issues, please feel free to email us anytime at support@tunabelly.com or tweet us at @tunabelly. For refunds, here are some helpful details on how to get a refund for both App Store and website purchases.
We do our best to reply quickly although it's possible due to a large number of emails that you may not get an immediate reply. However, we can promise that we do read every single email and will reply as soon as possible.
Recover License
Need to retrieve a license for a Tunabelly Software app? This tool is for recovering license keys for the website versions of our macOS apps. All app versions available through our website require a license key for activation.
Licenses are managed through Paddle, the platform we use to handle purchases and license delivery.
To automatically retrieve past purchases, enter the email address used at the time of purchase. Paddle will email a list of all associated transactions, including license keys.
Note:
Apps downloaded from the App Store do not require a license key and can be reinstalled at any time from the store.
Download Again
Re-download the latest version of any Tunabelly Software app below. Versions are grouped by where they were originally purchased or downloaded.
Website Versions(require license code)
TG Pro
Other Apps
Retired Apps
App Store Versions
Apps purchased through the App Store can be redownloaded directly via the store app:
Retired Apps
Tip: Open the App Store, go to your account → Purchased, and search for the app.